How can we help?
免费计划软件please select the topic you need
Choose a topic:
New or existing claim
Your topic: Repair booking
I would like to book a repair
Update on engineer arrival
I need to cancel my engineer visit
I need to amend my repair appointment
Do I have warranty cover?
Can I purchase an appliance protection plan?
Your topic: Product advice
I need a product manual
How do I find video hints & tips?
Can I purchase a new appliance?
Advice on small appliances eg. kettles
Troubleshooting/ help & advice
Assistance for new appliances under 28 days
Your topic: Register appliance
Register new appliance
Change my address details
Your topic: Parts
I'm waiting for parts to be fitted
I need a part for my new appliance
Return parts (purchased)
Return parts (issued free of charge
I'd like to buy parts & accessories
Your topic: Delivery
When will my new appliance be delivered?
What time will my delivery be?
Appliance damaged on delivery
Your topic: New or existing claim
Report damage to property
Follow up claim with ref number eg. m-**-******
Report a serious incident
Your topic: Something else
Query not covered?
DYNWhat time will my engineer be here?
dynto track, amend or cancel your appointment online, please have your booking reference / plan number and personal details to hand
I can confirm that I am submitting these details as a result of damage being caused to my property. This is no way in relation to a service issue/query. Please tick here to fill in the form
Less than a minute wait time
Phone03448 224 224
Less than 5 minutes
- Lines are open:
- Monday - Fri: 8am - 6:00pm
- Saturday: 8:30am - 4:30pm
- Sunday: 9:30am - 3:30pm
Purchase a new appliance
hotpoint's wide range of appliances suits the needs of every kitchen and home.
Office is now closed - Live chat and our call centre will open tomorrow morning
View opening times
- Customer support opening hours:
- Mon - Fri (8am-6.00pm)
- Saturday (8.30am-4.30pm)
- Sunday (9.30am-3.30pm)